Privacy policy

We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully to understand what data we collect, how we use it, and what rights you have regarding your personal information.

1. Information We Collect

When you visit the website, place an order, subscribe to newsletters, or contact us, we may collect personal information you voluntarily provide. This information can include your name, email address, shipping and billing address, phone number, payment information, and any other information you choose to provide.

In addition, certain information is collected automatically when you browse the website. This may include your IP address, browser type, device information, and browsing behavior, which helps us understand how visitors interact with the site and allows us to improve the experience.

2. How We Use Your Information

The information collected is used to:

  • Process and fulfill orders
  • Provide customer service and respond to inquiries
  • Send updates related to your order, promotions, and other relevant information (with the option to unsubscribe at any time)
  • Improve website functionality and product offerings
  • Detect and prevent fraudulent transactions or misuse of the website
  • Comply with legal obligations

3. Sharing Your Information

Personal information is never sold or traded to third parties. However, it may be shared in the following circumstances:

  • With service providers who assist with payment processing, order fulfillment, shipping, marketing, and related services. These providers are granted only the necessary data to perform their duties and are obligated to maintain its confidentiality.
  • When required by law, or if disclosure is necessary to comply with legal obligations, enforce policies, or protect rights, property, or safety.
  • In the event of a business transfer such as a merger, acquisition, or sale of assets, personal data may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

The website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help remember preferences, analyze traffic patterns, and personalize content. You can adjust your browser settings to block cookies, although some features of the website may not function properly if cookies are disabled.

5. Data Security

Reasonable technical and organizational measures are taken to safeguard personal information against unauthorized access, alteration, disclosure, or destruction. However, no online system can be guaranteed to be completely secure, so visitors are encouraged to take precautions when sharing information online.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information. These rights may include:

  • The right to access the personal information collected about you
  • The right to correct any inaccuracies
  • The right to request deletion of your data
  • The right to withdraw consent for certain processing activities

To exercise these rights or inquire about your data, you can contact us at the email provided below.

7. Data Retention

Personal data is retained only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

8. Third-Party Links

The website may include links to external websites operated by third parties. These sites operate independently and have their own privacy policies. We are not responsible for their content, privacy practices, or policies and recommend reviewing those separately when visiting third-party sites.

9. Changes to This Policy

This Privacy Policy may be updated periodically to reflect changes in practices, technology, or legal requirements. Updates will be reflected by changing the effective date at the top of the policy. Visitors are encouraged to review this page periodically to stay informed.

10. Contact

For questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

Email: info@allez.co.za